![]() Limited OCR capability without additional software.Occasional frustration during initial setup and communication with devices.Issues with setting up the scan-to-network folder feature.Challenging standalone connectivity for scanning and OCR.Now click on this link: HP Customer Support - Software and Driver Downloads to download and install the printer software.Ĭonnect the USB cable only when prompted and follow the on-screen instructions to complete the setup.Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. Under print server properties, go to drivers - remove any entry there as well.Īgain, go to the Run window, type – “ c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Press the "windows key" + "r" to get the "Run" window open - Type " printui.exe /s" (There is a space between. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. Go to Control panel – Programs and feature – Select all the HP PSC printer entries and uninstall them. I would recommend you go ahead and do a clean install of the printer software.įirst, unplug the USB cable from the printer if present. If the print quality reports prints fine, then this could be a software issue. In this scenario, I would suggest here is to print the print quality test report and check for the defects, as this will help us identify if it's a hardware or software related issues.įor detailed instructions, please go through the support document for - HP PSC 1315 All-in-One Printer - Troubleshooting Print-Quality Issues Thank you for replying with this detailed response I'm the Jeet_Singh & I'm at your service. Have a great looks like you were interacting with but he is out for the day & I'll be glad to help you out, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers! The On light ( ) blinks until the alignment completes. Wait while the product finishes the alignment. See the engraved guides on the sides of the scanner glass for assistance.įigure : Load the alignment sheet on the scanner glassĬlose the lid, and then press the Scan button. Place the alignment sheet face down on the left-front corner of the glass. If the sheet does not start printing, repeat the button press combinations. You will have eight seconds to complete the next five steps. The Check Paper and Check Print Cartridge lights should blink. Press and hold the Cancel button ( ) and the On/Resume button ( ). If the issue persists, see the next step.įollow these steps to open the printer toolbox and align the printer, if you found defects on the extended self-test report. If these steps resolved the issue, there is no need to continue troubleshooting. The cleaning utility runs, and the product prints a page with an illustration.Įxamine this test page for print-quality issues. The printer Toolbox opens.Ĭlick the Device Services tab, and then click Clean the Print Cartridges. In the Printing Preferences window, click the Services tab, and then click Service this device. Right-click the icon for your product, and then click Printing Preferences. In the Control Panel, double-click Printers. Windows Vista: Click the Windows icon ( ), and then click Control Panel. In the Control Panel, double-click Printers and Faxes. Windows XP: Click Start, and then click Control Panel. Then, Clean the ink cartridges using an automated utilityįollow these steps to run a utility to clean the cartridges if you found defects on the extended self-test report. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. (6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. Were you facing the same issue with the old cartridge? To provide you with an accurate solution, I'll need a few more details: I understand that you are your printer has a print quality issue. This is a great place to get support, find answers to your technical queries. Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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